I manage office and business operations while happily taking on many other roles that keep things running smoothly. Based in Austin, Texas, I’m proud to be a native Spanish speaker. Fun fact: I have a passion for art and drama, and I used to perform in musicals!
Kassandra Cervantes
Marketing Consultant
I’m a proud wife and recent mom, based in Austin, with a love for all things cooking. My professional journey is fueled by a passion for helping and supporting others. I bring that same dedication to our agency every day, let’s make things happen together!
Lauren Angelini
Marketing Consultant
I joined the team in early 2025 as an SEO Specialist, where I focus on helping businesses grow their online presence and performance. Rooted in values of family and community, I believe collaboration drives the best results, and I’m always happy to share insights or explain how things work to support our clients’ success.
Mohamad Abdelaziz
Marketing Consultant
I’m a Graphic & Visual Designer at Digital Pulse Innovations, passionate about creating clean, engaging visuals that bring each project to life. I love transforming ideas into designs that tell a story and connect with people in a meaningful way. Outside of design, I enjoy exploring National Parks and finding inspiration in the world around me.
About Random Acts
Random Acts is a 5013c (non-profit) organization.
Founded in 2010 by actor Misha Collins.
Mission Statement: Change the world one random act of kindness at a time.
1. Our current target audience is not diverse enough. Currently around 72% is white women, ages 25-35. 2. Not enough brand awareness outside of Supernatural fan base.
Current Customer Persona
Brianne Breunig “We are all a little weird and wacky. So be nice to each other. #Supernatural”
Personal Background:
28 yrs old, single, lives on her own, Bachelors in Business Management
Professional Background:
Full-time office-clerk with a salary of $35,000.
Geographical information:
Country: U.S.A
State: Texas
City: Dallas
Psychographics:
Family-orientated, likes exclusivity, enjoys attending book reading clubs
Goals:
Wants to help out the community
Wants life pro tips
Wants to be a part of a group
Targeted Customer Persona
Philip Brooker “A good man works on himself, and helps out when needed. Words of the wise.”
Personal Background:
31 yrs old, married, Bachelors in Computer Science.
Professional Background:
Full-time Web Developer for a financial firm with a salary of $85,000.
Geographical information:
Country: U.S.A
State: Los Angeles
City: California
Psychographics:
Family-orientated, likes exclusivity, enjoys attending book reading clubs
Goals:
Likes paperless trail.
Meets up with other professional weekly
Enjoys going to church with family on sunday.
Enjoys working out.
Objectives
Increase website traffic by 10% within q4.
KPI’S
Website traffic from blog page
CTR %
STRATEGY
Include Blogs With Identified Keyword Phrases.
TACTICS
Listicles
Grow the number of donations by 10% for 2022.
KPI’S:
Conversion Rate
Conversion rate for call-to-action content
STRATEGY
Employ More Engaging Content
TACTICS
Social Media Campaigns
Expand our male supporter base by 5% each month for the next 6 months.
KPI’S
Change in total male supporters
Total # of new users vs. returning users
STRATEGY
A/B Testing, Promote Engaging & Fresh Content
TACTICS
Use male testing groups, identify resonating campaigns
Increase number of clicks coming from social media channels by 10% by the end of q4.
*Once we added new segment it now includes new users and existing
Website
Metric Action Plan
Website Architecture
Thank you
“I think that kindness and generosity are infectious qualities, that when you carry them out, you often inspire others to do the same, and that one small act can actually have an exponential effect.”