Privacy Policy

Last updated Aug 04, 2026. Digital Pulse Innovations LLC, doing business as DPI (“DPI,” “we,” “us,” or “our”), is a full-service digital marketing agency based in Austin, Texas, offering website design and development, social media marketing, paid advertising, CRM automation, and brand strategy services to clients nationwide. As a woman- and Latina-owned business, we’re committed to helping entrepreneurs and brands grow — and to handling the personal information you share with us responsibly.

This policy explains what information we gather, why we gather it, how it’s used and shared, and the choices available to you. It applies whenever you visit our website, use our services, or otherwise interact with us — including through sales, marketing, or events.

If you disagree with any part of this policy, please discontinue use of our services. Questions can be directed to info@digital-pulse-innovations.com.

Quick Overview

• What we collect: Information varies based on how you use our site and services — contact details, account information, and technical data collected automatically.
• Sensitive data: We do not collect sensitive personal information (e.g., racial/ethnic origin, sexual orientation, religious beliefs).
• Third-party sources: We may supplement your information with data from public records, marketing partners, and social platforms.
• Why we process data: To operate and improve our services, communicate with you, prevent fraud, and meet legal obligations — sometimes with your consent for additional purposes.
• Sharing: We share data with vetted service providers and in specific business circumstances described below.
• Security: We use reasonable safeguards, though no online system is completely risk-free.
• Your rights: Depending on your location, you may be able to access, correct, delete, or limit the use of your data.
• How to act on your rights: Email info@digital-pulse-innovations.com.

1. Information We Collect

Information You Give Us

When you reach out to us, request information, sign up for something, or otherwise interact with our services, we may collect:

• Name
• Phone number
• Email address
• Mailing/billing address
• Contact preferences
• Payment card details
• Login credentials (username/password)
• Job title
• Other authentication data

We ask that anything you share with us be accurate and current, and that you let us know if it changes.

Payments: Purchases are processed through WooCommerce (Automattic Inc.), which handles and stores your payment details under its own privacy policy.

Information Collected Automatically

Visiting our site triggers automatic collection of technical and usage data that doesn’t identify you by name but helps us run and secure our services. This includes:

• Log & usage data — IP address, browser type/settings, pages viewed, timestamps, search activity, crash/error reports, and similar diagnostic data.
• Device data — hardware model, operating system, app identifiers, internet/mobile carrier, and system configuration.
• Location data — general or precise location derived from your IP address or device settings. You can disable location sharing in your device settings, though some features may stop working properly.

Google API Data

Any data we obtain through Google APIs is handled in accordance with Google’s API Services User Data Policy, including its Limited Use requirements.

Information From Other Sources

We may add to our records using data from public databases, marketing/affiliate partners, and other third parties — including mailing addresses, job titles, phone numbers, behavioral data, IP addresses, and social media profile information — mainly to support targeted marketing and event outreach.

2. How We Use Your Information

We process personal data for purposes such as:

• Delivering the services you request
• Responding to inquiries and support requests
• Sending administrative updates (policy changes, account/service notices)
• Managing orders, payments, and returns
• Enabling communication features between users, where applicable
• Requesting feedback about your experience
• Sending marketing communications (opt-out available anytime — see Section 9)
• Delivering targeted advertising based on your interests and location
• Featuring testimonials that may include your personal information
• Detecting and preventing fraud
• Analyzing usage trends and campaign performance to improve our services
• Meeting legal obligations and defending our legal rights

3. When We Share Your Information

We may share your data with trusted vendors and partners under contractual safeguards limiting how they can use it. These vendors may fall into the following categories:

Communication & collaboration tools, data analytics services, finance/accounting tools, sales & marketing platforms, social networks, testing tools, account authentication providers, website hosting, retargeting platforms, product/design tools, performance monitoring tools, payment processors, order fulfillment providers, data storage and cloud computing services, AI platforms, affiliate programs, ad networks, and government entities (when legally required).

We may also share information:

• During business transactions — mergers, acquisitions, financing, or asset sales.
• Via Google Maps Platform APIs — for location-based features like directions; location may be cached on your device. You can revoke consent by contacting us.
• With affiliates — companies under common ownership or control, bound by this policy.
• With business partners — for co-offered products, services, or promotions.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to operate our site securely, remember preferences, analyze traffic, and support advertising — including retargeting and cart-reminder messages. Some of this activity may be classified as a “sale” or “sharing” of data under certain state privacy laws; see Section 9 for opt-out options. Full details are available in our separate Cookie Notice.

Google Analytics: We use Google Analytics features (including remarketing and demographic reporting). You can opt out via the Google Analytics opt-out browser add-on, Google Ads Settings, or general advertising opt-out tools like the NAI opt-out page. Learn more in Google’s Privacy Policy.

5. AI-Powered Features

Some of our services incorporate artificial intelligence or machine learning tools (“AI Products”), currently including AI-driven automation. These tools are provided in partnership with third-party AI providers, such as OpenAI, who may process your inputs, outputs, and related personal data to power these features. Use of our AI Products must comply with the applicable third-party provider’s terms.

Data processed through AI features is protected under the same safeguards described throughout this policy. To opt out of AI-based processing, contact us using the details in Section 14.

6. Data Retention

We retain personal information only as long as necessary for the purposes described here, or as required by law (e.g., tax or accounting rules). Once there’s no legitimate business need to keep it, we delete or anonymize it — or, where immediate deletion isn’t feasible (such as data in backups), we securely isolate it until it can be removed.

7. Data Security

We apply reasonable technical and organizational safeguards to protect your data. That said, no method of internet transmission or storage is completely secure, and we can’t guarantee protection against unauthorized access, so any transmission of information to us is at your own risk.

8. Children’s Privacy

Our services are not directed to, and we do not knowingly collect data from, anyone under 18. By using our services, you confirm you’re 18 or older, or that you’re a parent/guardian consenting on behalf of a minor dependent. If we discover we’ve unintentionally collected data from a minor, we will deactivate the associated account and delete the data. Concerns can be reported to info@digital-pulse-innovations.com.

9. Your Privacy Rights

• Withdraw consent for processing based on consent, at any time, without affecting past lawful processing.
• Unsubscribe from marketing via the unsubscribe link in emails, by replying STOP/UNSUBSCRIBE to texts, or by contacting us directly. Service-related messages may continue even after opting out of marketing.
• Manage cookies through your browser settings (note: disabling cookies may limit site functionality).

SMS opt-in data is never shared with third parties for marketing purposes, though it may be shared with subcontractors supporting customer service functions.

10. Do-Not-Track Signals

Because there’s no unified industry standard for Do-Not-Track (DNT) signals yet, we currently do not respond to browser DNT settings. If a recognized standard emerges, we’ll update this policy accordingly. (This disclosure is provided to comply with California law.)

11. Rights for US State Residents

If you live in a state with an applicable privacy law (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia), you may have rights to:

• Know what data we hold about you
• Access, correct, or delete that data
• Obtain a copy of your data
• Opt out of targeted advertising, data sales/sharing, or automated profiling
• Not be discriminated against for exercising these rights

Some states also grant rights to know which categories of third parties received your data, challenge automated profiling, or limit use of sensitive data.

Categories of Personal Information Collected (Past 12 Months)

We retain Identifiers, CA Customer Records data, Protected Classification data, and Geolocation data for as long as your account remains active.

Categories sold: account authentication services, data analytics services, retargeting platforms, social networks.

Categories shared: the same four categories above.

Exercising Your Rights

Contact info@digital-pulse-innovations.com. You can also opt out of data sales, targeted advertising, or profiling through your cookie preference settings, and we honor Global Privacy Control signals. Authorized agents may submit requests on your behalf with proof of authorization.

Identity Verification

We may ask for additional information to confirm your identity before processing a request, particularly for security and fraud-prevention purposes.

Appeals

If we decline a request, you can appeal by emailing info@digital-pulse-innovations.com. We’ll respond in writing; if denied, you may escalate a complaint to your state attorney general.

California “Shine the Light”

California residents can request, once per year at no cost, a summary of what personal data (if any) we’ve disclosed to third parties for direct marketing. Submit requests in writing using the contact details in Section 14.

12. Standard Marketing Technology Practices

We use cookies, web beacons, and Google Maps APIs to improve browsing, measure traffic, and support location-based features like maps and address autofill. Continued use of our site means you consent to these technologies; you can adjust or disable them through your browser, though some site functions may be affected.

13. Updates to This Policy

We may revise this policy periodically to stay current with legal requirements. Updates will be reflected in a new effective date, and material changes may be communicated via notice on our site or direct notification. Please check back periodically.

14. Contact Us

3310 W. Braker Ln, STE 300

Austin, TX 78758, United States

Email: info@digital-pulse-innovations.com

15. Reviewing, Updating, or Deleting Your Data

Depending on applicable law in your state or country, you may request access to, corrections of, or deletion of your personal data, or withdraw consent for its processing. Submit requests to info@digital-pulse-innovations.com.

16. SMS Communications

By opting in to SMS messages from DPI, you may receive texts about inquiries, appointments, services, updates, and promotions. Message frequency varies; message/data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. We do not sell, rent, or share your SMS opt-in data with third parties or affiliates for marketing purposes.